Frequently Asked Questions

Frequently Asked Questions
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Solar is the world’s most abundant resource. The life-giving energy of the sun is also an invaluable source of electricity, with modern technology allowing the safe harnessing of the sun for years to come.

Our solution is easily deployable and flexible, allowing it to fit into various scenarios, from large-scale utility production to SMEs and bank branches.

Cost trajectories of solar PV system components have declined sharply over the past years, meaning that the technology is more affordable and business paybacks, or solar tariffs, are lower than ever before. By purchasing solar electricity or a solar PV system, businesses, governments, and individuals are investing in a clean, affordable and reliable power source.

Below are some frequently asked questions from our customers.

Does solar make sense for my business?

As there has been fluctuations in the price of diesel, maintenance, and operational costs are set to increase at alarming rates. In addition, the demand for electricity ensures utility companies like PHCN build new generation infrastructure and increase their tariffs by alarming rates.  This means that relying on centralized grid infrastructure and diesel alone is subject to steep price increases in the future. A hybrid solution with solar powering a great percentage of your energy consumption is a successful means of decentralizing energy supply and a way for businesses to regain control over energy supply. Solar PV is a more reliable, affordable, and cleaner alternative.

 

How does the StarSight solution work?

We make a visit to your site to carry out a load analysis for free, then design a tailored solution(s) that best fits your site. Our service includes: procuring the assets (solar panels, inverters, batteries gens, etc), construction and commissioning, operations and maintenance of the site as agreed in the contract.

What options are available for me?

StarSight provides a wide range of options to the client depending on their energy needs.

  • Full Hybrid solution
  • Solar-only option 
  • Ownership option

 

 

My business uses power at night, how will your solution help me?

Despite using energy at night, a solar PV installation, coupled with batteries, could still be a fantastic solution. Night time energy users can make use of PV energy by storing the excess produced during the day in a battery.  The battery will be charged during the day by solar energy, and can then be discharged when the power is required during the evening hours when the energy is required. The batteries can also be cycled for peak demand minimization which will make the business case even stronger.

 

What does the Operations and Maintenance (O&M) service include?

StarSight’s Operations and Maintenance service includes several activities to monitor performance and detect issues early on, ensuring system efficiency throughout its lifetime. These services include:

  • On-site support and maintenance of solar systems, including fault fixing and routine cleaning
  • Generator maintenance, servicing, and repairs
  • AC servicing and repairs
  • Continuous performance monitoring and alarm triggers indicating necessary remedial work
  • Access to highly experienced professionals for advice and queries on a range of topics related to our solution

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